According to a report published in Harvard Business Review, out of 20,000 hires during a three year research period, 46 percent had failed in the first 18 months and only 19 percent achieved success. The primary reason given for failure was “poor interpersonal skills” which 82 percent of managers admitted to having overlooked in the recruitment process. If people are hired and subsequently fail down the track, then the first thing to review is the recruitment process. How you interview candidates and their referees is crucial to ensuring you get the “right people on the bus” as Jim Collins put it in his article “Good to Great”. Global research continually confirms that the most effective approach when employing someone is to conduct a behavioural interview with all candidates. Yet, more than half of the managers we surveyed were not able to describe what a behavioural interview is, let alone conduct one. So what is a behavioural interview? Put simply, it is a styl...
Brooks Consulting has become one of the most discerning names in the payroll industry. We are the distinctive firm of choice for payroll consulting solutions, outsourcing and co-sourcing, tax-proof management, leave/absence management, and employee self-service, as we have an ingenious and innovative commercial outlook.