5 Tips for Mastering the Art of Conflict Resolution

In any business in which there is a chance for interaction, whether it is between peers or between employees and customers, there exists the potential for conflict. Conflict is a natural occurrence that is bound to happen from time to time and may even be very helpful if handled correctly. Unfortunately, conflict can cause stress for even the most brilliant leaders.

The following tips may be helpful in mastering the art of conflict resolution, or in some cases, the art of defusing conflict before it even begins. These tips may be helpful when delivering constructive criticism to employees, defusing tensions between two employees, or even when dealing with customers that become upset. In fact, these tips may even work when dealing with relationships outside of the walls of the office.

1. Don’t Be Brutally Honest

When asked about her thoughts on “brutal” honesty, the author Elizabeth Gilbert said “Honesty without kindness is not worth the price you pay for it.” When “honesty” is delivered without compassion or empathy for the person receiving it, it often falls on deaf ears. Defensiveness takes over and the person receiving the criticism feels the need to defend themselves, rather than focusing on solving the problem and restoring order.

2. Really Listen to What the Other Party is Saying

The best way to persuade others is to make them feel like you truly understand where they are coming from. Listening with open curiosity to what they are saying, asking questions, and repeating back what they have said in a different way often helps to make others feel heard. When the person on the other side of a conflict feels that you have truly heard them out, they will be much more likely to hear what you have to say.

3. Don’t Pass the Buck

Blaming another person for the way something turned out is a surefire way to begin an argument or keep a conflict going. Instead of placing blame, try to understand the perspective of all parties involved in the conflict (including yours if you are involved in the conflict and not just acting as an outside mediator.) Having a rational and well thought out conversation that is devoid of blame will usually be much more productive than a conversation in which someone is being faulted for their actions.

Payroll is more than just cutting paychecks

Payroll outsourcing has been highly productive for companies and has been functioning since 1997. In the past five years this industry has recorded a CAGR of 15 per cent. In short, it is a win-win situation. Payroll outsourcing service For any business, managing payroll is indeed a dreadful task as it consumes a lot of man hours and is not also income generating. Employees are the backbone of every business. And businesses need to pay their staff. Payroll can also be your company’s biggest headache if it isn’t done correctly. Payroll processing is more than entering hours and printing paychecks. Simple mistakes can cost penalties and interest. In addition to keeping up with dynamic business scenario and government regulations, payroll processing proves to be time-consuming and costly tasks for most businesses. Whoever is doing your payroll whether a service provider or a member of your team must understand the relevant tax laws and regulations, all of which vary considerab

Payroll Management Services

More than only standard accounting and tax filling services, Brooks Consulting helps in corporate tax filings and annual returns for the companies. We work closely with all our clients as we firmly believe that clear understanding of their business goal is crucial to impart the best payroll management services . Which system and procedures should be used to effectively deal with your company’s tax commitments? Where do you start? Tax management is daunting and risky undertaking at the best of times but these days businesses also need to combat with economic uncertainty and ever-changing regulatory oversight. Making sure that you have the right workforce in place and are employing the latest technologies to effectively manage your tax obligations, is not an easy task, especially if tax management is not the core job of your company. What’s more, tax deduction is different to different companies, depending on their divergent responsibilities within a company but one t

What is Payroll Outsourcing

Payroll Outsourcing which involves employing an outside agency to do the routine work of managing salary, its calculation and payment, along with any other related functions, has transformed into an extremely successful industry. India is today one of the major destinations for payroll outsourcing. Some of the reasons for this are: Team is headed by group of Chartered Accountants which means all the statutory laws are taken care. Cost savings for the company on outsourcing payroll processing are extremely significant and can go upto 50% at times. Reductions and cost effectiveness can be achieved. Productivity is improved, as service quality provided is excellent and this frees the company from non-income generating tasks. Latest technology and software for payroll processing are used. Indian payroll processing service providers have a very highly specialized and expansive knowledge base in finance and accounting which would be of help to businesses globally. These

Brooks - A Payroll Specialist, Since 1999

Search This Blog